1. Definitions

For the purposes of this Privacy Policy:

Company refers to YUMMY BOX 9 SDN. BHD.
Goods refers to snacks, chips, biscuits, cookies, chocolates, sweets, beverages, and other products sold on Our Website.
Orders means requests to purchase Goods from Us.
Service refers to Our Website, https://y-box9.com.
Personal Data refers to information that identifies or relates to You, such as Your name, email address, telephone number, and delivery address.
You refers to any individual or entity accessing or using Our Website.

2. Information We Collect

We may collect Your name, contact details, billing and delivery addresses, order information, payment status, and information You provide when contacting Us. Technical information, such as browser details and Cookies, may also be collected where applicable.

3. How We Use Your Information

We use Your information to process Orders, arrange deliveries, facilitate payments, respond to enquiries, improve Our Website, prevent fraud, and meet legal obligations.

4. Payment Information

Payments are processed through third-party payment providers. We may receive transaction references and payment confirmation details. Payment information is handled according to the relevant provider’s terms and privacy policy.

5. Cookies

Our Website may use Cookies to support shopping cart functions, remember preferences, and improve website performance. You can manage Cookies through Your browser settings, although some website features may not function properly if Cookies are disabled.

6. Sharing of Information

We may share necessary information with payment providers, delivery companies, website hosting providers, and other service providers to fulfil Orders and operate Our business. We may also disclose information where required by law. We do not sell Your Personal Data to third parties for their own marketing purposes.

7. Data Security and Retention

We take reasonable steps to protect Your Personal Data and retain it only for as long as necessary for business operations, order processing, record-keeping, and legal requirements.

8. Your Privacy Rights

Subject to applicable laws, You may request access to or correction of Your Personal Data, or withdraw consent where applicable. Please contact Us to make a privacy-related request.

9. Third-Party Websites

Our Website may contain links to third-party websites or payment services. We are not responsible for their privacy practices. Please review their respective privacy policies before providing information.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any updates will be published on this page.

11. Contact Us

For questions regarding this Privacy Policy, please contact Us:

Company: YUMMY BOX 9 SDN. BHD.
Registration No.: 202601016875 (1678972-T)
Website: https://y-box9.com
Email: yummybox9@outlook.com
Phone: +60 11-5874 1582
Address: NO. 54A, JALAN PULAI MUTIARA 9/5, TAMAN PULAI MUTIARA 2, 81300 JOHOR BAHRU, JOHOR, MALAYSIA.